Central Massachusetts Agency on Aging
Intern/Work Study Description |
| Title: |
Volunteer Administrative Receptionist |
| Reports to: |
Administrative Coordinato |
| Function: |
First responder to all incoming calls and visitors. Provide administrative support to the various departments of the Agency, regarding copy jobs, processing of in-coming mail, outgoing faxes and deliver incoming faxes.
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| Duties: |
- Respond to all incoming calls in a professional and pleasant manner and forward to the appropriate individual or voice mailbox.
- Monitor copy order requests that are received from all departments and fill as needed.
- Process in-coming mail and deliver to appropriate individuals.
- Send outgoing faxes as ordered by other departments and deliver incoming faxes to appropriate individuals.
- Perform other administrative tasks as assigned.
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| Working Relationships: |
| Internal: |
All Staff |
| External: |
Telephone Caller and Visitors |
Qualifications:
- Experience in Front Office administration
- Excellent Communication skills to communicate effectively with staff and the public
- Detail oriented with good organizational skills.
- Basic computer skills. Specific training provided.
- Sufficient hearing to understand incoming callers.
- Ability to work independently as well as part of a team
- Sufficient manual dexterity to input data via PC keyboard
- Ability to sit for long periods of time while performing tasks
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